Introducing Frontline Plus: Enhanced Security and AI features for Frontline Workers

What’s changingWe’re expanding Google Workspace Frontline to include a new edition: Frontline Plus. Building on the core Frontline offering, Frontline Plus includes our most advanced data protection and compliance controls, inline with features available in our Enterprise Plus plan. Further, Frontline Plus users will gain access to helpful Google AI capabilities including Gemini in Gmail, Google Chat, and Google Meet, AI classification in Drive, the Gemini app, and NotebookLM. Keep reading for more information on specific features. To learn more about Google Workspace Frontline, visit the Help Center or contact our Sales team. In line with the other Frontline editions, Frontline Plus is not available for self-service purchase. Who’s impactedAdmins and end users Why it matters Today, our Frontline offerings open up communication and collaboration channels between frontline workers and corporate teams in a way that’s safe and secure. Frontline Plus layers on our comprehensive suite of security and admin controls, as well as providing frontline workers with useful AI features, including: SecurityAI classification in DriveIT teams can automatically and continuously identify, classify, and label sensitive files according to the specific needs of your organization. Classified files can then be protected with existing data loss prevention (DLP) controls. Hosted S/MIMEEnable the S/MIME standard to encrypt incoming and outgoing mail messages.Work insightsGet access to detailed metrics on your organization's Google Workspace usage.Enterprise data regionsYou can choose to store your covered data in a specific geographic location (the United States or Europe). Data regions cover data at rest (including backups) and data processing for customer-supplied data in several Google Workspace core services.Client-side encryptionClient-side encryption adds another layer to the default encryption that Google Workspace provides. CSE helps to keep your organization's data private with end-to-end encryption that Google servers and third parties can't decrypt, giving your organization greater control over access to its data. Security SandboxYou can use Gmail Security Sandbox to protect your organization against malware. It works by scanning incoming email attachments in a secure, isolated environment called a “Security Sandbox” to identify malware in the attachments without risking any harm to your organization.Access TransparencyYou can use Access Transparency to review logs of actions taken by Google staff when accessing user content.GmailHelp me writeEffortlessly write and improve your new emails and replies – from polishing your tone with a single click to generating new drafts from scratch.Side panelDraft email responses, query your emails (“Catch me up on Project Clover emails”), and summarize emails and email threads.Contextual smart repliesGemini can analyze the context of an email and suggest relevant responses with Contextual Smart Reply.MeetTake notes for meAutomatically capture meeting notes, organize them in Google Docs, and share them with your team. Those joining late can catch up during the meeting with “Summary so far”.Adaptive audioAdaptive audio lets teams join meetings from multiple nearby laptops without echo or feedback, which is useful when conference rooms or meeting equipment is scarce.Studio sound, studio look, and studio lightingStudio look uses artificial intelligence to fix issues caused by low light or low quality webcams, while Studio lighting can be used to simulate studio-quality lighting. Studio sound will automatically improve poor audio quality from typical bluetooth headsets and dial-in participants by using AI to recreate higher audio frequencies.Translated captionsMeet will automatically detect and translate over 65 languages to a user’s preferred language.Generate a backgroundWith Gemini in Meet, you can generate unique and bespoke meeting backgrounds. Meeting backgrounds can help obscure your surroundings during a meeting or they can enhance the meeting itself.ChatSide panelSummarize a space or conversation (“What are the key takeaways in this conversation?”), generate a list of action items (“Are there any action items for me in this conversation?”), or ask specific questions (“What is the decision on the project discussed in this conversation?”).Automatic translationChat will automatically detect and translate over 120 languages to a user’s preferred language while keeping the original message available for review.As well as access to:Gemini appKickstart learning, creating, and planning. Or use Gems to build a team of AI experts to tackle complex projects, including coding, research, and data analysis.NotebookLMAccelerate team knowledge sharing by uploading your sources to get instant insights and podcast-like Audio Overviews. *Visit the Help Center to learn more about specific feature availability.Getting startedAdmins: Visit the Help Center to learn more about leveraging built-in Workspac

Apr 23, 2025 - 19:26

Introducing Frontline Plus: Enhanced Security and AI features for Frontline Workers

What’s changing

We’re expanding Google Workspace Frontline to include a new edition: Frontline Plus. Building on the core Frontline offering, Frontline Plus includes our most advanced data protection and compliance controls, inline with features available in our Enterprise Plus plan. Further, Frontline Plus users will gain access to helpful Google AI capabilities including Gemini in Gmail, Google Chat, and Google Meet, AI classification in Drive, the Gemini app, and NotebookLM.

Keep reading for more information on specific features. To learn more about Google Workspace Frontline, visit the Help Center or contact our Sales team. In line with the other Frontline editions, Frontline Plus is not available for self-service purchase.

Who’s impacted

Admins and end users

Why it matters

Today, our Frontline offerings open up communication and collaboration channels between frontline workers and corporate teams in a way that’s safe and secure. Frontline Plus layers on our comprehensive suite of security and admin controls, as well as providing frontline workers with useful AI features, including:

Security
AI classification in Drive	IT teams can automatically and continuously identify, classify, and label sensitive files according to the specific needs of your organization. Classified files can then be protected with existing data loss prevention (DLP) controls.
Hosted S/MIME	Enable the S/MIME standard to encrypt incoming and outgoing mail messages.
Work insights	Get access to detailed metrics on your organization's Google Workspace usage.
Enterprise data regions	You can choose to store your covered data in a specific geographic location (the United States or Europe). Data regions cover data at rest (including backups) and data processing for customer-supplied data in several Google Workspace core services.
Client-side encryption	Client-side encryption adds another layer to the default encryption that Google Workspace provides. CSE helps to keep your organization's data private with end-to-end encryption that Google servers and third parties can't decrypt, giving your organization greater control over access to its data.
Security Sandbox	You can use Gmail Security Sandbox to protect your organization against malware. It works by scanning incoming email attachments in a secure, isolated environment called a “Security Sandbox” to identify malware in the attachments without risking any harm to your organization.
Access Transparency	You can use Access Transparency to review logs of actions taken by Google staff when accessing user content.
Gmail
Help me write	Effortlessly write and improve your new emails and replies – from polishing your tone with a single click to generating new drafts from scratch.
Side panel	Draft email responses, query your emails (“Catch me up on Project Clover emails”), and summarize emails and email threads.
Contextual smart replies	Gemini can analyze the context of an email and suggest relevant responses with Contextual Smart Reply.
Meet
Take notes for me	Automatically capture meeting notes, organize them in Google Docs, and share them with your team. Those joining late can catch up during the meeting with “Summary so far”.
Adaptive audio	Adaptive audio lets teams join meetings from multiple nearby laptops without echo or feedback, which is useful when conference rooms or meeting equipment is scarce.
Studio sound, studio look, and studio lighting	Studio look uses artificial intelligence to fix issues caused by low light or low quality webcams, while Studio lighting can be used to simulate studio-quality lighting. Studio sound will automatically improve poor audio quality from typical bluetooth headsets and dial-in participants by using AI to recreate higher audio frequencies.
Translated captions	Meet will automatically detect and translate over 65 languages to a user’s preferred language.
Generate a background	With Gemini in Meet, you can generate unique and bespoke meeting backgrounds. Meeting backgrounds can help obscure your surroundings during a meeting or they can enhance the meeting itself.
Chat
Side panel	Summarize a space or conversation (“What are the key takeaways in this conversation?”), generate a list of action items (“Are there any action items for me in this conversation?”), or ask specific questions (“What is the decision on the project discussed in this conversation?”).
Automatic translation	Chat will automatically detect and translate over 120 languages to a user’s preferred language while keeping the original message available for review.
As well as access to:
Gemini app	Kickstart learning, creating, and planning. Or use Gems to build a team of AI experts to tackle complex projects, including coding, research, and data analysis.
NotebookLM	Accelerate team knowledge sharing by uploading your sources to get instant insights and podcast-like Audio Overviews.
*Visit the Help Center to learn more about specific feature availability.

Getting started

Admins:

Visit the Help Center to learn more about leveraging built-in Workspace data protection controls, such as AI classification, data loss prevention (DLP), information rights management (IRM), and client-side encryption (CSE), to help identify sensitive data, apply classification labels, and restrict access.
If you have Business Starter and sign up for Frontline Plus, you can't manage shared drives. To continue to manage shared drives for your non-Frontline users, upgrade to a Business Standard or higher edition.

End users:

To get the most out of the AI features included with your Frontline Plus license:

Visit our Gemini resources hub and download the Prompting 101 ebook for guidance on building effective AI prompts and real-world examples of how to use generative AI across various roles.
Find tips on how to use generative AI at work in the Workspace Learning Center.
Access our no-cost online learning courses and discover how Gemini can boost your productivity in Gmail, Chat, Meet, and more.